About us
we are:london was established in 2003 to meet the challenges faced by clients who knew they needed more specific skills in user centred design than full services agencies could offer.
Our business has evolved from a small usability and accessibility agency to become one of the country’s leading user centred design and digital research businesses.
Careers
We are currently recruiting for two roles:
Our senior team
We are only as good as our people and they are very, very good indeed, they’re also a pretty friendly bunch too. Get to know a few of our senior team and if you like what you see, why not get in-touch?
Chris Averill, Founder and Managing Director
Chris set up we are:london after helping Agency.com to set up their information architecture team in 2003. A product designer by training, Chris’ 14 year career covers the launch of the world’s first commercial interactive TV service, HomeChoice, through to leading Andersen’s client digital design team and launching Bupa’s first website.
He is a keen sailor, has sailed seen most of the world from the deck of a boat and won the Admirals Cup in 2007 racing on his team’s Beneteau, “Playing Around”.
Kelsey Smith, Strategy Director
User experience and customer insight expert, with over 100 public and private sector clients.
Previous roles include manager at Flow Interactive for 6 years, lead designer at The Independent and two masters degrees HCI (UCL) and Product Design (RCA).
Nina Belk, Lead Researcher
Nina is responsible for leading the full spectrum of our qualitative and quantitative research services. Her expert research knowledge combined with her previous experience as a service designer means she is able to advise affectively on aligning end-user needs with business objectives and processes.
Previous roles include User Experience Consultant at Flow Interactive and Director of Service Design at Zest Innovation.